Support

Lincoln-based in-home petsitting

We're here to support you.

Contact

For questions about booking, rates, and how we care for pets, use the Care Line button (DS Pet Sitting) or call (402) 258-4603 — guidance only; reservations still use New Booking on this site.

Prefer to write? Email support@dspetsitting.com — we usually reply the same day (Central).

Pet emergency happening right now? Call the Care Line at (402) 258-4603 and say it is an emergency so we can get you help right away — any day or time.

No drop-ins, please — we share our street address after a booking is confirmed (and paid when there's a fee).

Send a message

Tell us what you need. We will write back to the email you give us and open a case you can follow here.

Have a case number?

Enter the number from our email (like DSP-482917) and the email on the case. We will send a link — we do not show cases by number alone.

Bookings and payments

Pay on the site — card, Apple Pay, or Google Pay. Checkout usually confirms your booking right away, and your drop-off address appears on your Dashboard once payment lands.

Cancellation and refunds are on the cancellation page — plain rules, no surprises.

Text messages